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Online Returns

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The service

If you can’t make it into one of our stores to return your Click & Deliver purchase, fill in the details below and our Customer Support team will arrange a return ticket for you. Our team may reach out through your preferred contact method if we require any additional information. Please note, due to transport regulations, we are unable to facilitate courier returns for dangerous goods, please head into your closest store to return these items.

If you are unsure of your order number or item number, please check your order confirmation email or reach out to our support team at onlineenquiries@bunnings.co.nz or call 0800 35 00 11 for assistance.

Returns Form:

Bunnings collects and manages your personal information in accordance with our privacy policy. By providing your personal information to us, you consent to our privacy policy, including to us providing your personal information to third parties, if required to provide our products and services. If you have any questions, email us at PrivacyNZ@bunnings.co.nz.

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