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Ready to Collect in 2 hours
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Click & Deliver

We can deliver to your home.

Bunnings team member picking up storage containers.

The service

We deliver anywhere in NZ

Depending on the location, size and service requested, a reasonable delivery fee will be applied to the customer’s order.

Free delivery on eligible tool orders over $99*

Parcel sized, standard delivery only. Terms, conditions & exclusions apply.

View our Terms & Conditions and FAQ's.

Delivery to you

We can deliver products purchased online or in-store to you, via our contactless delivery service.

How long will my delivery take?

  • In most cases delivery of products purchased online will take 2-5 business days.
  • Enter your postcode on the product page for delivery details.

How much does delivery cost?

Delivery Type

Charges

Metro

Outer Metro Areas

Standard Parcel

$7

$7

Same Day Parcel

$15 (Select Metro locations only)

N/A

Boot load

$25 (Metro only)

N/A

Ute

$49

$69

Truck

$99

$135

Crane

$150

$200

* Metro is < 50km from your closest participating or order fulfilment store. ^ Outer-metro is > 50 km from your closest participating or order fulfilment store. ** Parcel size is a parcel that is <25kgs and <1.8 metres in length

Can I return a delivered product?

Online purchases can be returned either in-store with the tax invoice or by contacting our Customer Support team at OnlineEnquiries@bunnings.co.nz or call 0800 35 00 11.

Please refer to our returns policy.

More information

If you're having trouble signing into your account, please contact us for assistance.
Visit the Forgotten Password page to reset your password.
If you've forgotten your user name, please contact us for assistance.
Yes, you can buy Bunnings Gift Cards online. Buy a Gift Card.
Yes, you can cancel your order in most cases. Please contact Customer Support at OnlineEnquiries@bunnings.co.nz or call 0800 35 00 11 for assistance. 
Yes, you can change your delivery address. Please contact Customer Support at OnlineEnquiries@bunnings.co.nz or call 0800 35 00 11 for assistance.
We will always make our best effort to accommodate any changes. Please contact Customer Support, OnlineEnquiries@bunnings.co.nz or call 0800 35 00 11, who will endeavour to assist you with your query.
We can only deliver to New Zealand addresses.
Yes, a click and collect offer is available at all stores excluding Trade Centres. These stores will have the Click & Collect icon visible on the website.
Same day delivery is available Monday - Friday on eligible parcel sized orders placed before 2pm for delivery within 15km of your local store (select metro locations only).
Once the order has been confirmed, delivery will be arranged as soon as possible with our carrier partners, however customers must order by 2pm to receive their delivery by 6pm.
Same day parcel delivery is offered until 2pm on eligible parcel sized orders, within a 15km radius. If your order does not meet these criteria, the same day delivery option is not available.

If your order is eligible, you will be able to select the same day delivery option at checkout.

Same Day orders are not guaranteed to be delivered within business hours; orders placed by 2pm will be delivered by 6pm.

When shopping online, the expected time for a click and delivery order to be completed will be communicated;

  • As you view item to be added to cart
  • In cart prior to checkout
  • Order Confirmation post checkout
Delivery costs are calculated at the time of checkout. They vary based on the type of service or size of the vehicle required to deliver the product.
If you're having trouble buying products online, contact Customer Support at OnlineEnquiries@bunnings.co.nz or call 0800 35 00 11 for assistance.
If you're missing a product from your order, please contact Customer Support at OnlineEnquiries@bunnings.co.nz or call 0800 35 00 11 for assistance.
If you've received the wrong item, please contact Customer Support at OnlineEnquiries@bunnings.co.nz or call 0800 35 00 11 for assistance.
If your order hasn't arrived, please contact Customer Support at OnlineEnquiries@bunnings.co.nz or call 0800 35 00 11, and we will look into it for you.
We use a range of different freight and transport providers depending on the type of product and where it's being delivered.
Yes, read more about our commitment to protecting your privacy and personal information in our privacy statement.
If the product price has changed since placing your order, please contact Customer Support at OnlineEnquiries@bunnings.co.nz or call 0800 35 00 11 for assistance. Bunnings Price Guarantee only applies to products sold by Bunnings.
Payment can be made by Visa and Mastercard.
Our Price Policy also applies online to products sold by Bunnings. Please contact Customer Support at OnlineEnquiries@bunnings.co.nz or call 0800 35 00 11 to process the price guarantee and place your order.
Find out all you need to know about our Price Policy.
For products purchased from Bunnings: contact your nearest store or email Customer Support at OnlineEnquiries@bunnings.co.nz or call 0800 35 00 11. View our returns policy.
For a change of mind on products purchased from Bunnings, if you're unable to return the item to your local Bunnings store then you'll have to cover the postage/delivery cost of returning the item. If you've received a damaged or faulty item, Bunnings will cover the cost of return.
For products purchased from Bunnings: contact your nearest store or email Customer Support at OnlineEnquiries@bunnings.co.nz or call 0800 35 00 11.
Your refund will be processed back into the same account you used to make the purchase. View our returns policy.
Yes, you can return an item purchased from Bunnings if you've changed your mind. View our returns policy.
For products purchased from Bunnings:  If the item you received is the wrong size/colour, return it to your nearest store or email Customer Support at OnlineEnquiries@bunnings.co.nz or call 0800 35 00 11 to organise an exchange.
If you've received a damaged or faulty item and Bunnings is the seller, email Customer Support at OnlineEnquiries@bunnings.co.nz or call 0800 35 00 11, who will assist you with replacing your product or process a refund.
To learn all about the returns process for products sold by Bunnings, view our returns policy.
You can contact our Customer Support team at OnlineEnquiries@bunnings.co.nz or call 0800 35 00 11 or provide feedback online.
To close your account, please contact us for assistance.
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