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Click & Deliver

We can deliver to your home.

Bunnings team member picking up storage containers.

The service

We deliver anywhere in NZ

Depending on the location, size and service requested, a reasonable delivery fee will be applied to the customer’s order.

Deliver to your door

We can deliver products purchased online or in-store to you, via our contactless delivery service.

How long will my delivery take?

  • In most cases delivery of products purchased online will take 2-5 business days.
  • Enter your postcode on the product page for delivery details.

How much does delivery cost?

The delivery cost are calculated at time of check out. They vary based on the type of service or size of the vehicle required to deliver the product.    

Can I return a delivered product?

Online purchases can be returned either in-store with the tax invoice or by contacting our Customer Support team at [email protected] or call 0800 35 00 11.

Please refer to our returns policy.

More information

If you're having trouble signing into your account, please contact us for assistance.
Visit the Forgotten Password page to reset your password.
If you've forgotten your user name, please contact us for assistance.
Yes, you can buy Bunnings Gift Cards online. Buy a Gift Card.
Yes, you can cancel your order in most cases. Please contact Customer Support at [email protected] or call 0800 35 00 11 for assistance. 
Yes, you can change your delivery address. Please contact Customer Support at [email protected] or call 0800 35 00 11 for assistance.
We will always make our best effort to accommodate any changes. Please contact Customer Support, [email protected] or call 0800 35 00 11, who will endeavour to assist you with your query.
We can only deliver to New Zealand addresses.
Yes, a click and collect offer is available at all stores excluding Trade Centres. These stores will have the Click & Collect icon visible on the website.

When shopping online, the expected time for a click and delivery order to be completed will be communicated;

  • As you view item to be added to cart
  • In cart prior to checkout
  • Order Confirmation post checkout
Delivery costs are calculated at the time of checkout. They vary based on the type of service or size of the vehicle required to deliver the product.
If you're having trouble buying products online, contact Customer Support at [email protected] or call 0800 35 00 11 for assistance.
If you're missing a product from your order, please contact Customer Support at [email protected] or call 0800 35 00 11 for assistance.
If you've received the wrong item, please contact Customer Support at [email protected] or call 0800 35 00 11 for assistance.
If your order hasn't arrived, please contact Customer Support at [email protected] or call 0800 35 00 11, and we will look into it for you.
We use a range of different freight and transport providers depending on the type of product and where it's being delivered.
Yes, read more about our commitment to protecting your privacy and personal information in our privacy statement.
If the product price has changed since placing your order, please contact Customer Support at [email protected] or call 0800 35 00 11 for assistance. Bunnings Price Guarantee only applies to products sold by Bunnings.
Payment can be made by Visa and Mastercard.
Our Price Policy also applies online to products sold by Bunnings. Please contact Customer Support at [email protected] or call 0800 35 00 11 to process the price guarantee and place your order.
Find out all you need to know about our Price Policy.
For products purchased from Bunnings: contact your nearest store or email Customer Support at [email protected] or call 0800 35 00 11. View our returns policy.
For a change of mind on products purchased from Bunnings, if you're unable to return the item to your local Bunnings store then you'll have to cover the postage/delivery cost of returning the item. If you've received a damaged or faulty item, Bunnings will cover the cost of return.
For products purchased from Bunnings: contact your nearest store or email Customer Support at [email protected] or call 0800 35 00 11.
Your refund will be processed back into the same account you used to make the purchase. View our returns policy.
Yes, you can return an item purchased from Bunnings if you've changed your mind. View our returns policy.
For products purchased from Bunnings:  If the item you received is the wrong size/colour, return it to your nearest store or email Customer Support at [email protected] or call 0800 35 00 11 to organise an exchange.
If you've received a damaged or faulty item and Bunnings is the seller, email Customer Support at [email protected] or call 0800 35 00 11, who will assist you with replacing your product or process a refund.
To learn all about the returns process for products sold by Bunnings, view our returns policy.
You can contact our Customer Support team at [email protected] or call 0800 35 00 11 or provide feedback online.
To close your account, please contact us for assistance.
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