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What you need, online

It's easier than ever to shop at Bunnings with our range of online options.

Paint aisle at Bunnings.

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Shop online today

  • Buy products online from our wide range.
  • Click & Collect your purchase in-store or we'll deliver it to you.
  • Contactless Drive & Collect is now available at selected stores.

Drive & Collect or have your items Delivered

We’re adapting how we operate so you can get what you need safely. Have your items delivered or when your order is ready to collect, we will organise a convenient time for a contactless pick-up. Simply drive to your local store and we will load your products into your car for you.

High volume of Shop Online Orders

In most cases delivery of products purchased online will take 2-5 business days.

To find out if a product can be delivered to your area, enter your postcode on the product page for delivery details.

More information

In most cases delivery of products purchased online will take 2-5 business days.

To find out if a product can be delivered to your area, enter your postcode on the product page for delivery details.

Our Price Policy also applies online to products sold by Bunnings. Please contact Customer Support at OnlineEnquiries@bunnings.co.nz to process the price guarantee and place your order.

Orders placed after 3pm will be processed the following day. You will be contacted via email when your order is ready for collection.

We will always make our best effort to accommodate any changes. Please contact Customer Support, OnlineEnquiries@bunnings.co.nz, who will endeavour to assist you with your query.

To learn all about the returns process for products sold by Bunnings, view our returns policy.

If you've received a damaged or faulty item and Bunnings is the seller, email customer support at OnlineEnquiries@bunnings.co.nz or call 0800 35 00 11, who will assist you with replacing your product or process a refund.

Yes, you can return an item purchased from Bunnings if you've changed your mind. View our returns policy.

For products purchased from Bunnings, contact your nearest store, email customer support at OnlineEnquiries@bunnings.co.nz or call 0800 35 00 11. View our returns policy.

For a change of mind on products purchased from Bunnings, if you're unable to return the item to your local Bunnings store then you'll have to cover the postage/delivery cost of returning the item. If you've received a damaged or faulty item, Bunnings will cover the cost of return.

Your refund will be processed back into the same account you used to make the purchase. View our returns policy.

For products purchased from Bunnings, contact your nearest store, email customer support at onlineenquiries@bunnings.co.nz or call 0800 35 00 11.
For products purchased from Bunnings, if the item you received is the wrong size/colour, return it to your nearest store, email customer support at onlineenquiries@bunnings.co.nz or call 0800 35 00 11 to organise an exchange.

Delivery costs are calculated at the time of checkout. They vary based on the type of service or size of the vehicle required to deliver the product.

When shopping online, the expected time for a click and delivery order to be completed will be communicated:

  • As you view the item to be added to cart.
  • In your cart prior to checkout.
  • In the order confirmation post checkout.
Yes, you can cancel your order in most cases. Please contact customer support at onlineenquiries@bunnings.co.nz or call 0800 35 00 11 for assistance.
We'll always make our best effort to accommodate any changes. Please email Customer Support at onlineenquiries@bunnings.co.nz or call 0800 35 00 11, who will endeavour to assist you with your query.
If your order hasn't arrived, please contact Customer Support at onlineenquiries@bunnings.co.nz or call 0800 35 00 11, and we'll look into it for you.
We use a range of different freight and transport providers depending on the type of product and where it's being delivered.
Yes, you can change your delivery address. Please contact Customer Support at onlineenquiries@bunnings.co.nz or call 0800 35 00 11 for assistance.
If you're missing a product from your order, please contact Customer Support at onlineenquiries@bunnings.co.nz or call 0800 35 00 11 for assistance.
If you've received the wrong item, please contact Customer Support at onlineenquiries@bunnings.co.nz or call 0800 35 00 11 for assistance.
We can only deliver to New Zealand addresses.
If you're having trouble buying products online, contact Customer Support at onlineenquiries@bunnings.co.nz or call 0800 35 00 11 for assistance.
Yes, a Click & Collect offer is available at all stores excluding Trade Centres. These stores will have the Click & Collect icon visible on the website.

Payment can be made by Visa, Mastercard, AMEX and Afterpay.

Yes, read more about our commitment to protecting your privacy and personal information in our privacy statement.
If the product price has changed since placing your order, please contact Customer Support at onlineenquiries@bunnings.co.nz or call 0800 35 00 11 for assistance. Bunnings Price Guarantee only applies to products sold by Bunnings.
Our Price Policy also applies online to products sold by Bunnings. Please contact Customer Support at onlineenquiries@bunnings.co.nz or call 0800 35 00 11 to process the price guarantee and place your order.
Find out all you need to know about our Price Policy.

To delete your account, sign in to your My Profile to access your Account Dashboard. Select 'Contact Details' on the 'Personal Details' tile, then select 'Delete account'.

Note: Account deletion is permanent. Once your account is deleted, you will no longer have access to it, nor can it be restored. You will also lose access to any data related to this account including any order history and saved store receipts.

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You can contact our Customer Support team at onlineenquiries@bunnings.co.nz or call 0800 35 00 11 or provide feedback online.
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