Product recalls

Identification:

1010mm Aluminium Flanged Corner, End & Joiner Balustrade Posts in Black & White:

441082 - ProtectorAl 1010mm Black Aluminium Flanged 90 degree Balustrade Post

441094 - ProtectorAl 1010mm White Aluminium Flanged 90 degree Balustrade Post

441095 - ProtectorAl 1010mm Black Aluminium Flanged End Balustrade Post

441087 - ProtectorAl 1010mm White Aluminium Flanged End Balustrade Post

441084 - ProtectorAl 1010mm Black Aluminium Flanged Middle Balustrade Post

441097 - ProtectorAl 1010mm White Aluminium Flanged Middle Balustrade Post

Date Sold: 24 July 2023 – 20 December 2024

Defect:

When ProtectorAl Balustrade Posts are used in combination with ProtectorAl 1800mm wide 15 Picket Balustrade Panels, the gap between the post and the first vertical picket on each end of the panel exceeds the allowable 100mm limit specified by the Acceptable Solution F4/AS1 by up to 7mm. This occurs when the panels are installed at a height exceeding 999mm with the result being that compliance with Building Code Clause F4.3.4(g) is not achieved.

Hazard:

The gap between the post and the first vertical picket may exceed the allowable 100mm by up to 7mm, posing a safety risk. This could allow a child to fit through the gap and potentially fall from a height.

What should I do?

Immediately contact Protector Aluminium and Glass

For further information:

 

Ph: 09 888 5122

Email: compliance@prostarmanage.com

Identification:

HPM 10 Amp 4 Way Electrosafe Power Centre REPC410 (I/N 0248224)

HPM Power Electrosafe Power Centre with USB REPC410USB (I/N 0248231)

HPM 15 Amp Power Centre REPC415 (I/N 4420182)

Date Sold: 1 January 2018 – 30 October 2024

Defect:

Products have been labelled Type FS when the product did not have this feature. The product, due to the incorrect label, is deemed unsafe under the Electricity Safety Regulations.

Hazard:

The product, due to the incorrect label, is deemed unsafe under the Electricity Safety Regulations.

What should I do?

Contact Legrand at the below and they will provide a remedy kit including a replacement label with the correct product information and an instruction manual detailing the updated specifications.

For further information:

 

Ph: 0800 476 009

Email: nz.sales@legrand.co.nz

Identification:

Arlec surge protected IP55 Powerboard 4 outlet model PB34UPD ( I/No: 0586163 )

Affected models are marked with “PB34UPD” on the base of the powerboard and also marked with the date marking “8/24”

Date Sold: 1 October 2024 - 7 January 2025

Defect:

The powerboard does not comply with flammability requirements. A seal to prevent water entering the powerboard is non-compliant. This can affect electrical parts causing the plastic materials to ignite.

Hazard:

There is a risk of serious injuries or death, and damage to property if the powerboard catches fire. Incidents have occurred.

What should I do?

1. Stop using the powerboard and unplug it from power immediately.

2. Return the powerboard to any Bunnings store for a full refund.

For further information:

 

Ph: 0800 003 329

Email: custservice@arlec.com.au

Identification:

TradeFlame Helping Hand Tool with Magnetic Base - 0244764

Product Code/SKU JP218178

Date Sold: September 2021 – September 2024

Defect:

The product is unsafe as the button/coin battery is not adequately secured and is accessible to young children; is not in child proof packaging; and does not have correct warnings.

Hazard:

Consumers may not be aware that the product contains a button battery. There is a risk of choking, severe internal burn injuries or death to young children if they gain access to the button/coin batteries and swallow them or place them inside their body.

What should I do?

1. Stop using the product immediately and keep it out of reach of children.

2.Return the product to the place of purchase to receive a full refund

For further information:

Ph: 0800 553 236

Email: sales@suttontools.co.nz

Online: www.suttontools.co.nz

Identification:

Product Name: RYOBI AIRWAVE 2IN1 BRAD NAILER/STAPLER MODEL RA-NBS1832-S - 0282357
Product Model:  RA-NBS1832-S 

Dates Sold: 1 October 2021 – 31 March 2024

Defect:

The safety device can get stuck and allow a nail or staple to discharge through use of the trigger alone and not via the usual 2 step actuation process.

Hazard:

There is a risk of laceration injuries if the nailer/stapler discharges unintentionally.

What should I do?

Consumers should stop using the product immediately and return the product to a Bunnings store for a full refund of the purchase price.

For further information: 

If you have any questions about the recall, please contact the Ryobi customer service team on 0800 279 624 or email recall@ryobi.co.nz

Identification:

The batteries have been sold through Bunnings or AEG Onsite Trade Solutions throughout New Zealand from 26th September 2022 to 5th January 2023, with a serial number manufacturing code of H2022, I2022, J2022, 42 2022, 43 2022, 44 2022, 45 2022, 46 2022, 47 2022 or 48 2022.These batteries may have been sold with tools in a combination kit format or sold seperately.

Defect:

A component in the battery may fail causing the battery to overheat and ignite.

Hazard:

Risk of fire or burn injury.

What should I do?

Immediately stop using the affected batteries and remove it from the tool or charger that it may be in use with. Contact Techtronic Industries NZ Limited by telephone or email for either a replacement or a refund.

For further information Contact Techtronic Industries NZ Limited’s product service on 0800 028 491 (Free Call), or email customerservice@aegpowertools.co.nz, or see the website: www.aegpowertools.co.nz/support/safety

Identification:

SKU: 0130860 Outdoor Cleaner 2L Hose End 30 Seconds

SKU: 0229685 Deck and Driveway Cleaner 2L 30 Seconds

The issue may affect bottles with the following batch numbers purchased between September 2022 and January 2023 from various retail outlets:

AAA22450209

AAA22800710

AAA23181411

AAA23191511

AAA30111101

AAA22790610

AAA23430912

AAA23461212

Batch numbers are recorded on the back of the bottle near the bottom right hand corner.

Defect:

The solution in some bottles may leak from the breather cap if tipped over.

Hazard:

Contact with the solution may cause skin and/or eye damage and may be harmful if the contents are ingested or inhaled.

What to Do:

Wear protective clothing, gloves and face/eye protection and check that the breather cap is secured. If the cap is secure and there are no leaks, then read the instructions and use as directed. Store out of reach of children.

If you identify a leak, or are unsure, place the bottle upright in a plastic bag, seal with a cable tie or packaging tape and place in a secure container out of reach of children until collection can be arranged.

Wash hands thoroughly after handling even if a leak wasn’t obvious.

If medical advice is required, immediately call the National Poisons Centre on 0800 764 766 or a Doctor.

Contact 30 Seconds to arrange collection and a full refund of affected bottles.

Supplier Contact:

30 Seconds

30seconds.co.nz

+64 7 880 9380

returns@30seconds.net.nz

9 Garland Street, Matamata

Identification:

The recall covers the output connector clamp of the Projecta battery chargers which were sold at hardware and automotive parts retailers between 2017 and 2022. Only Models AC008, AC015, AC040, AC080, SMC150, SMC400, SMC800 are affected.

The output connector clamps that have a visible engraved ‘Vo’ or yellow paint dot, are not part of this recall.

Defect:

The plastic covers on the output connector clamps are not adequately resistant to fire. They may overheat and catch fire.

Hazard:

Risk of fire or burns causing serious injury.

What should I do?

Stop using the affected output connector clamps immediately.

For further information: 

Please visit the website https://www.projecta.com.au/technical-support/component-replacement-campaign_nz for further information and to register your details to receive replacement clamps.

Identification:

SKU: 0147388

MODEL: 21001/05

Other identifying numbers

Batch numbers: VR2821, VR3821

Defect:

The Light’s LED driver could overheat causing the housing to distort and melt.

Hazard:

Overheating could cause the unit to catch fire, with a risk of property damage or injury.

What should I do?

1. Do not turn on the fixture

2. Check if your light has the specified batch codes, VR2821 or VR3821.

3.The unit can be returned to your nearest Bunnings Store for a refund.

4.If the unit requires an Electrician to remove then please call the below number to arrange a service call to replace the unit with a similar fixture or to provide a refund.

For further information, please direct calls to 0800 438 529 to register a service call, visit https://www.brilliantlighting.com.au/recall/lagos

Identification:

Fiskars 16' Chain Drive Extendable Polar Saw & Pruner was sold at Bunnings stores between 2017 and December 2020.

Defect:

The telescoping poles of the Pole Saw & Pruner can become unsecured and/or separate, causing the poles to come apart, fall down and the saw blade and pruner head to drop.

Hazard:

If the poles come apart and fall down while the product is in use and the saw blade and pruner head drop, this poses a risk of a serious injury to the user.

What should I do?

Consumers should immediately stop using the Pole Saw & Pruner and return the product to their nearest Bunnings for a refund.

For further information: 

Please download the flyer. You can contact Fiskars by calling 02 8665 8200 (Monday to Friday 9am - 5pm AEST), email: Australia.orders@fiskars.com, or by going to www.fiskars.com.au.

Identification:

Blade fuse tester and puller with Narva branding.

Dates sold: 22 Jun 2022 to 13 Jun 2023

Defect:

The product was sold without the warning information that is required for products containing button/coin batteries.

Hazard:

There is a risk of choking, severe internal burn injuries or death to young children if they gain access to the button batteries and swallow or insert them. Consumers may be unaware that the product contains a button battery.

What should I do?

Consumers should immediately place the product out of reach of children and contact Griffiths / BWI for more information on 09 525 4575 or componentreplacement@griffithsequipment.co.nz to arrange for the warning labels to be mailed to them.

For further information: 

Consumers can visit Griffiths Equipment for more information or contact Griffiths / BWI on 09 525 4575 or componentreplacement@griffithsequipment.co.nz 

Identification:

The gate motor assembly is mounted on a metal frame and has a plastic housing covering the motor and electrical components. This recall does not affect any other models. 

Defect:

The main supply cord may be incorrectly wired to the power terminal block.

Hazard:

Risk of electrical shock causing serious injury or death.

What should I do?

Consumers should open their gate and immediately discontinue use of the automated opener and unplug the gate from the power supply. Consumers should visit the Richmond Wheel & Castor website to download instructions on how to operate the gate manually and what steps to take to confirm if their gate is affected.

Consumers should visit the supplier website to access instructions. 

Phone: 0800 61 71 81

Email: gatesupport@richmondnz.co.nz

https://www.richmondau.com/gtr156-safety-check

Identification:

Models - DWS780-XE and DHS780 305

Type Number – 21

Production dates – Between 2019-33 and 2022-06

Defect:

The rear guard may break or detach and make contact with the saw blade

Hazard:

If the rear guard contacts the saw blade, fragments may be thrown from a rotating blade contacting the operator or bystander and causing injury.

What should I do?

Stop using the mitre saw, check the model, type number and date code against the details above. If your product is impacted, contact the DEWALT Customer Service team to receive a free repair kit.

For more information please contact DeWalt on 0800 339 258 option 1 or NZCustomerCare@sbdinc.com.

Identification:

Models AU SG2000LED and AU SG2000LED BK.

Defect:

The supply cord is inadequately anchored to the appliance and if pulled it may detach from the unit or become loose.

Hazard:

Risk of fire or electric shock causing serious injury or death.

What should I do?

Consumers should immediately stop using the product and unplug it from the power point. Return the product to any Bunnings store for a full refund.

For more information please contact Arlec on 0800 003 329 or custservice@arlec.com.au.

Identification:

Models CPN1000, CPN1500 and CPN2500.

Defect:

The supply cord is inadequately anchored to the appliance and if pulled it may detach from the unit or become loose.

Hazard:

Risk of fire or electric shock causing serious injury or death.

What should I do?

Consumers should immediately stop using the product and unplug it from the power point. Return the product to any Bunnings store for a full refund.

For more information please contact 0800 350 011.

Identification:

Family Shield 1kg & 2.5kg Fire Extinguisher - Product Code: FS10ABE and FS25ABE, sold through Bunnings stores between April 2021 and December 2021.

Defect:

Extinguishers from JANUARY 2021 (01/2021) batch may not have been fully pressurised which could have an impact on its performance.

Hazard:

Extinguisher may fail to discharge effectively during a fire emergency.

What should I do?

Check the date imprinted on the bottom of the fire extinguisher cylinder. If 01/2021 please return the extinguisher to your local Bunnings store for a refund.

For more information contact Harkness and Young Ltd on (09) 276 4071 or email sales@harknessyoung.co.nz.

Identification:

All units marked with the following batch numbers are covered by this recall. The batch number label is located near the air intake vent.The product was sold through Bunnings stores nationally. Affected batch numbers include:

• 0901A, 0901C, 0903E, 0905C, 0906D, 0907D, 0908D
• 1003, 1008, 1009, 1010, 1011, 1012
• 1102, 1103, 1104, 1105, 1107, 1108, 1109, 1111, 1112
• 1202, 1204, 1205, 1206, 1207, 1208, 1209,1211,1212

Defect:

The impeller can break during operation and may damage the outer enclosure of the blower giving access to live parts.

Hazard:

Risk of electric shock and injury from sharp objects.

What should I do?

Stop using the blower immediately and unplug it from the socket. Contact Ozito on 1800 069 486 for Australia or 0508 069 486 for New Zealand to obtain a reference number for a replacement blower or full refund.

For further information on this recall, contact Ozito on email at enquiries@ozito.com.au or download this flyer.

Identification:

Manrose 220-240VAC, GU10, 4W, 3000k LED lamp model number M2517 as used in products with the serial number FAN0940, FAN0995 & FAN5876, sold at Bunnings between 10th June to 23rd August 2021.

Defect:

Premature driver/lamp failure.

Hazard:

Internal insulation may break down causing a potential electrical safety hazard.

What should I do?

Consumer or electrician should switch OFF power at the light switch. Using a stable ladder, remove the lamp by twisting the lamp body quarter of a turn anticlockwise and pull the lamp out. Replace lamp by aligning and inserting pins of the newly supplied GU10 and twisting quarter of a turn clockwise. Return the original GU10 lamp to your place of purchase.

For further information on this recall, contact SIMX by email at recallgu10@simx.co.nz or by phone on 0800 533 00.

Identification:

Trailpro 7x4 Handyman – Model no. TP1 (A-frame drawbar), Trailpro 500 5X3 – Model no. TP6 (Single drawbar), Trailpro Weekender (A-frame drawbar), Trailpro 8x4 Tradesman - Model no. TP5 (A-frame drawbar), Trailpro 8x5 Tandem - Model no. TP8 (A-frame drawbar), all sold between December 1 2005 and October 12 2018. Please check this guide for more information.

Defect:

The trailer's drawbar may break at the front attachment where it bolts to the chassis, leading to failure and detachment of the drawbar. Heavy or frequent commercial use may accelerate this hazard.

Hazard:

Detachment of the drawbar poses significant safety hazards to other road users and bystanders.

What should I do?

Check the identification plate on the side of the trailer's drawbar (as shown in the photo) to confirm the model number. If it's an affected model, stop using the trailer in a loaded capacity immediately.

If you have one of these trailers, or are in doubt, please contact Bunnings customer service centre on 0800 561 109. Please note that NZTA appointed inspectors have been instructed to not issue WOF's on TP-5 & TP-8 models until the repair is completed.

Please note: If you have received a Bunnings approved repair on your 8x4 and 8x5 trailer and the serial no. ends with an “R”, you are not required to take any further action.

Identification:

The products being recalled have a Batch No. of 13119301120, 13095301020, or 13046300820 printed on the back of the unit. If your power board does not have one of the above batch numbers, no further action is required, and you can continue using your power board as normal.

Defect:

The black on/off switch cover of the power boards may break and fall off from the product.

Hazard:

This may result in live parts being exposed and a risk of electrical shock.

What should I do?

STOP using the product and return it to Bunnings Store New Zealand for a full refund.

For more information please contact BWES on 0800 123 608, or by email on recalls@bwes.com.au.

Identification:

Fiskars 16' Chain Drive Extendable Polar Saw & Pruner model 9463. Item No. 500364. Sold at Bunnings from 2019 to December 2020.

Defect:

The telescoping poles can separate in some circumstances and fall from the device which can also cause the blade or pruner to drop.

Hazard:

If the blade or pruner drops from the device, it could fall onto the user and cause an injury.

What should I do?

Stop use of the product and return it to the place of purchase for a full refund.

For further information, please visit www.recalls.govt.nz or you can contact Fiskars by phoning +61 2 8665 8200 or via email: Australia.orders@fiskars.com.

Identification:

The product was sold through Bunnings stores nationally between June 2019 and July 2020.

Defect:

Steel toe cap may be missing in some boots.

Hazard:

If the steep cap is missing, the boots will not protect the toes from being crushed by heavy objects landing on the foot.

What should I do?

Consumers should inspect their boots to check if they have the steel toe caps. This can be done by pressing down on the ribbed toe guard at the front of each boot. If the steep cap is absent, the toe of the boot will compress. If the steel cap is missing, contact Mayo Hardware to arrange for the boots to be returned and replaced.

For further information, please download the flyer or contact Mayo Hardware on 09 415 6240 or email dewalt@mayohardware.com.au.

Identification:

All ASG-7000 units marked with the following batch numbers are covered by this recall. The batch number is located on the side of the product (on the rating label). The products in question were sold between June 2018 and May 2020. Please check the guide for more information.

• 2018/05, 2018/06, 2018/07, 2018/09
• 2019/03, 2019/04, 2019/07, 2019/09
• 2019/10, 2019/11, 2019/12

Defect:

A manufacturing defect may result in paint entering into the internal components of the pressure adjustment dial’s electric switch, causing some external metal parts of the sprayer to become live.

Hazard:

Risk of Electric Shock

What should I do?

Immediately stop using the paint sprayer. Check the model number and batch number of the paint sprayer to identify if the product is recalled product. If so, contact Ozito on 0508 069 486 and return the product to your nearest Bunnings store for a refund.

Identification:

RYOBI 40 Litre 1.8HP Oil Free Direct Drive Upright Air Compressor RA-ACDDU1840, sold between February 2015 to February 2020. Please check the guide for more information.

Defect:

The wiring to the overload switch under the compressor housing is not reinforced insulated (2 layers of insulation) and is in a reachable location.

Hazard:

If the user reaches inside of the cavity of the compressor body and touches it there is a risk of electric shock.

What should I do?

Stop using the RYOBI Compressor and return it to your nearest Bunnings store for a replacement new version of the product (when available) or a refund.

Identification:

Affected products are Model Number SCPH02, Item Number 3171530 and Serial Numbers SCPH02-XX-YYYY, where X and Y may be any number. The Model Number and Serial Number are located on Compliance Plate on the back the pellet fire. The Item Number is located on product carton. These products were sold at Bunnings from Jan 2019 to Dec 2019.

Defect:

The screws that hold controller in place, forming part of the earth connection could become loose. This may allow the earth connection to break which will affect the electrical safety of the pellet heater.

Hazard:

Risk of electric shock.

What should I do?

Stop using the heater immediately. Turn off the power at the wall and disconnect the plug. Contact Scandia to assess if an on-site inspection and repair is necessary.

Please contact Scandia Service on 0800 007 107 (8am-4pm NZDT Mon-Fri), or email verdant@scandiagroup.com.au. For more information about this product recall, download the flyer.

Identification:

Affected products are cans with a batch number that starts with a 9, sold at Bunnings between January 2019 and June 2019.

Defect:

The neck on the spout of the 'Can' may come apart from the body, resulting in the paint stripper leaking out.

Hazard:

If the paint stripper comes into contact with your skin or eyes, irritation may result. The first aid instructions provided on the container that instruct flushing with water for several minutes should be followed.

What should I do?

Put on latex or rubber gloves and check the batch number (printed on the lid of the product) of any of your 250ml cans. If the batch number starts with 9, while still wearing the gloves, tape the lid to the can with duct tape or other similar tape, place the can in a plastic bag and in a box or carton in an upright position and return it to the nearest Bunnings store in the upright position for a refund.

Consumers can contact Poly Customer Service on 0800 735 539 or by email at support.poly@polyrotacota.com.au for more information.

For more information about this product recall, download the flyer.

Identification:

Models: EPH-001, EPH-001D, EPH-002, sold between 1st March to 24th April 2018. Please check this guide for more information.

Defect:

Cracks can appear on the outer ceramic encasing of the heater and lead to smouldering and release of smoke.

Hazard:

Risk of causing burns or a fire.

What should I do?

Stop using the heater immediately and return the product to your nearest Bunnings store for a full refund. For more information contact product distributor Tempo, Phone: 0800 836 761 or Email: info@tempo.org

Identification:

Bunnings is issuing a recall of all Moretti, Click and Akai oil column heaters purchased in 2017. This is a precautionary measure following the recall of the Moretti 5 Fin and Moretti 11 Fin Oil Column Heaters. 

The Moretti 5 Fin and 11 Fin Oil Column Heaters were recalled following reports from a number of customers of oil having leaked and in some instances sprayed.  We want to make sure customers are aware that there is a risk that these heaters could rupture when turned on and allow hot oil to spray out, with the potential to cause scalding and burns.

While to date we have not had similar incidents reported with any other oil column heaters under the Moretti, Click and Akai brands, additional testing by suppliers suggests an incorrect specification of oil could have been used in some of the heaters.  It is important to reinforce that this is preliminary information from our suppliers and we are undertaking additional testing as we continue to investigate the cause of the issues. 

We urge customers to stop using these heaters immediately and return them to the nearest Bunnings store for a full refund.

The safety of customers and our team is absolutely our top priority and we encourage customers to call 0800 561 109 to report any concerns.

• 1000W 5 Fin Oil Column Heater, Model No. MO-WWM6-5, F/L: 4441771, Batch Code: 12/16
• 1500W 7 Fin Oil Column Heater, Model No. -WWM6-7, F/L: 4441773, Batch Code: 12-16
• 2400W 11 Fin Oil Column Heater, Model No. MO-WWM6-11T, F/L: 4441774, Batch Code: 12/16
• 2400W 11 Fin Extra Wide Oil Column Heater, Model No. MC35B2, F/L: 4441019, Batch Code: 12/16
• 2400W 11 Fin Retro Oil Column Heater, Model No. RWOF-11T, F/L: 4441743, Batch Code: 10554
• 2400W 7 Digital Oil Column Heater, Model No. OFH-07LCD, F/L:8902305, Batch Code: 10665
• 2400W 11fin Digital Oil Column Heater, Model No. OFH-11LCD, F/L: 8902525, Batch Code: 10663

The model number & batch code are marked on the rating label which is located on the front panel of the heater. The recalled heaters were sold by Bunnings from 1 January 2017 to April 2017. Please check this guide for more information.

Defect:

A manufacturing defect may cause the heater to rupture when turned on allowing hot oil to spray out.

Hazard:

There is a risk that these heaters could rupture when turned on and allow hot oil to spray out, with the potential to cause scalding and burns.

What should I do?

Customers should cease using this heater immediately and return to any Bunnings store for a full refund. For further information, please call 0800 561 109 or go visit your nearest Bunnings store.

Identification:

In the interest of user safety, Makita NZ Ltd is undertaking a voluntary safety recall of Makita Petrol Line Trimmer models EM2500L, EM2600L and ER2600L for replacement of Rubber Grommet in fuel tank. The recalled Makita line trimmers were sold by Bunnings between June 2016 and August 2017. Please Click here for more information and list of affected range of serial numbers.

Defect:

After some period of use, the Grommet may deform. When the grommet deforms it may cause leakage from the fuel tank.

Hazard:

There has been no report of injury but the leaked fuel could pose a fire hazard.

What should I do?

Check the model and serial number of your Line Trimmer (see affected range of serial numbers here). If the model and serial number of your Line Trimmer are within the affected range – stop using it immediately. Take your Trimmer into the store you bought it from or to a nearest Makita Authorised Service Agent. Makita NZ Ltd will arrange free of charge modification.

Identification:

Model Nos. RBC254FSDSN,RBC254FSBSN,ABCLT04G, and Homelite Petrol Line Trimmer/ Brushcutter HBC255SJSN (all include Blade attachment RAC1101 or LTA024)

Defect:

If the nut securing the Blade is not properly tightened before use, in accordance with the instructions,the Blade may detach. Check this guide for more information. 

Hazard:

There has been no report of injury but the leaked fuel could pose a fire hazard.

What should I do?

We kindly ask that you immediately stop using the Blade attachment and to contact Techtronic Industries NZ Limited by telephone, email or via post at the address below. Techtronic Industries NZ Limited will advise you how to proceed with your options in respect of the Product and the Blade. Your options are:

• to return the Product (as a whole) for a refund of the full purchase price of the Product; or
• to return the Blade (only) for a refund of the full retail price of the Blade.

For more information, please contact Techtronic Industries NZ Limited's product service on 0800 028 491 (freecall), mail PO BOX 12-806, Penrose, Auckland 1642, or email info@ryobi.co.nz, or see the website www.ryobi.co.nz.