Ute & Van Hire Service

Hirers are responsible for paying any tolls incurred during the rental period, any unpaid tolls will be charged to the hirer plus an administrative fee of $30 per toll incurred.

All drivers must be 21yrs or over and hold a full manual/auto driver’s license. Sorry no ‘L’ or ‘P’ plate licence holders or ‘E’ plates due to insurance purposes.

All hires need to pay a deposit on a credit/debit card credit account only on commencement of hire. The credit card holder must be present to sign for the credit card on commencement of hire and will need to be present with the same credit card on completion of hire in order to refund the deposit. Standard Deposit 24hr hire or less: $200; longer term hires, interstate or overseas license: $500.

Estimated rental charges are to be paid on the commencement of hire. If a hirer wishes to extend their hire period, they must contact the place of hire and obtain prior approval to ensure the vehicle is not otherwise booked. The extended period must be paid in advance in order to comply with our terms and conditions of hire and for continued insurance cover.

All vehicles must be refuelled to the same level when taken. Eg. hired with full tank – return with full tank. Sighting of your fuel receipt will be requested to ensure vehicle has been refuelled with correct grade of fuel. If hirer does not refuel, additional charges will be incurred.

Our rates are inclusive of one driver. If there will be additional drivers, they must be noted on the hire agreement and a charge of $10 per additional driver per day applies. Should a person other than the noted drivers drive our vehicle, they will not be covered under insurance.

All hires include our Standard excess of $4500 this is included on all hires unless Insurance Excess Reduction has been purchased.

The standard excess of $4500 may be reduced by paying an Insurance Excess Reduction fee of $37 per day; for drivers aged 21-25yrs this will reduce the excess to $1500, for drivers 25-75yrs this will reduce the excess to $750, for drivers over 75yrs this will reduce the excess to $1750. The Insurance Excess Reduction charge includes puncture and windscreen cover for the hire period.

This is an additional $2000 excess that cannot be reduced and relates to where another driver or vehicle can not be identified or where permissible weight loadings have been exceeded or where the vehicle has sustained overhead and/or underbody damage. This excess is also applicable if the vehicle is impounded.

Applies in the event of any damage to our vehicle and/or any accident/incident our vehicle may have been involved in whilst on hire, regardless of fault.

All vehicles must be returned in a clean and presentable condition. If the vehicle is returned dirty and/or there is cigarette or unpleasant odours in the cab, a cleaning fee will be charged.