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Outdoor Patio Heater and Firepit Assembly
The service
Assembly of your compatible outdoor patio heater or firepit will be done by an experienced, professional service agent.
How it works
Take the information card along with a compatible product to the Special Orders desk
Arrange payment and installation at the Special Orders desk and take your product home
An Installer will contact you within 2 business days to arrange a time that suits you
More information
Frequently asked questions
Can I get a pre-purchased patio heater or firepit assembled?
This assembly offer is available for outdoor patio heaters or firepits purchased from Bunnings. Speak to the team at the Special Orders desk in-store to find out more or arrange installation.
How much does it cost?
Assembly cost varies based on the product(s) you want installed. Prices start from $99 for a single outdoor patio heater or firepit. View pricing options for this service (PDF, 62.3KB).
Does Bunnings offer any other assembly or installation services?
Yes, we offer a range of in-home and in-store services. Explore our wide range of services.
How it works
How does Bunnings' in-home assembly work?
Purchase an outdoor patio heater or firepit at Bunnings and pick up an assembly information card. Assembly can be organised in-store at the Special Orders desk.
How do I use my information card?
Follow the instructions on the information card to arrange assembly in-store.
Where do I find an information card?
Assembly information cards are located in the outdoor furniture aisle or at the Special Orders desk in-store.
Do I have to buy a patio heater or firepit from Bunnings?
Yes, assembly is provided as an additional service to assemble products purchased from our wide range.
Who can I speak to in-store about assembly?
You can speak to any team member at the Special Orders desk or your outdoor living expert.
What is the time between purchase and assembly?
After you have purchased your product and assembly, a service agent will contact you within 2 business days to arrange a time that is convenient for you.
Can I get delivery?
Please contact your local Bunnings store to discuss the available options.
Returns and refunds
What is your returns policy for outdoor patio heater and firepit assembly?
Please contact your local Bunnings store to discuss available options.
One of the products assembled is faulty, what are my options?
Please contact your local Bunnings store to discuss available options.
I have changed my mind, can I get a refund on my assembly?
If your product has not been assembled, you can request a refund at your local Bunnings store. Any refund will be made in the same method as payment was made. Cash refunds will be provided instantly in-store, while credit card refunds will depend on your financial institution.
How long will it take to receive my refund?
Cash refunds will be provided instantly in-store, while credit card refunds will depend on your financial institution.
How do I return a product that is currently assembled?
Exchanges on non-faulty goods are only available prior to assembly.
One of the products assembled has an assembly issue or is faulty, can I get a refund?
Refunds are available subject to an inspection by the service agent or Bunnings. Please contact your local Bunnings store for assistance.
Payment
How do I pay for my assembly?
You can pay for your assembly in-store at your local Bunnings. Simply speak to a team member and purchase at the Special Orders desk.
Assembly
How much does assembly cost?
Assembly prices vary based on the products you want assembled. Prices start from $99, which includes standard assembly of a single freestanding outdoor patio heater or firepit. View the pricing options (PDF, 62.3KB). If there is additional work required for which additional costs apply, the service agent will discuss this with you prior to assembly taking place.
How long will assembly take?
This will vary depending on your assembly requirements. For more detail regarding assembly times please discuss with your service agent.
Will you take away my old patio heater or firepit?
No. The safe disposal of the old product is the customer's responsibility.
What if I am unhappy with the assembly?
Please contact your local Bunnings store to discuss the available options.
Does Bunnings guarantee the quality of service?
All works carried out will be warranted by the service agent.
Who will assemble my patio heater or firepit?
An experienced, professional service agent from Kitset Assembly Services.
Price guarantee
If the product I buy is advertised for a cheaper price, will you match it?
If you find a competitor’s lower price on the same stocked item, we’ll beat it by 15%. Don’t forget, our price guarantee excludes trade quotes, stock liquidations and commercial quantities.
Terms and conditions
Please ensure you have read and understood the terms and conditions (PDF, 48.1KB).