Note to customers:
Bunnings is issuing a recall of all Moretti, Click and Akai oil column heaters purchased in 2017. This is a precautionary measure following the recall of the Moretti 5 Fin and Moretti 11 Fin Oil Column Heaters.
The Moretti 5 Fin and 11 Fin Oil Column Heaters were recalled following reports from a number of customers of oil having leaked and in some instances sprayed. We want to make sure customers are aware that there is a risk that these heaters could rupture when turned on and allow hot oil to spray out, with the potential to cause scalding and burns.
While to date we have not had similar incidents reported with any other oil column heaters under the Moretti, Click and Akai brands, additional testing by suppliers suggests an incorrect specification of oil could have been used in some of the heaters. It is important to reinforce that this is preliminary information from our suppliers and we are undertaking additional testing as we continue to investigate the cause of the issues.
We urge customers to stop using these heaters immediately and return them to the nearest Bunnings store for a full refund.
The safety of customers and our team is absolutely our top priority and we encourage customers to call 0800 561 109 to report any concerns.
The model number & batch code are marked on the rating label which is located on the front panel of the heater. The recalled heaters were sold by Bunnings from 1 January 2017 to April 2017.
Please click here for more information.
What are the defects?
A manufacturing defect may cause the heater to rupture when turned on allowing hot oil to spray out.
What should you do?
Customers should cease using this heater immediately and return to any Bunnings store for a full refund. For further information, please call 0800 561 109 or go visit your nearest Bunnings store.
What should you do?
We kindly ask that you immediately stop using the Blade attachment and to contact Techtronic Industries NZ Limited by telephone, email or via post at the address below. Techtronic Industries NZ Limited will advise you how to proceed with your options in respect of the Product and the Blade. Your options are:
1. to return the Product (as a whole) for a refund of the full purchase price of the Product; or
2. to return the Blade (only) for a refund of the full retail price of the Blade.
For more information, please contact Techtronic Industries NZ Limited's product service on 0800 028 491 (freecall), mail PO BOX 12-806, Penrose, Auckland 1642, or email firstname.lastname@example.org, or see the website www.ryobi.co.nz