COVID-19 Update to Customers

Our stores in the Auckland region will remain open for Trade customers only. We encourage retail customers to use our Click & Deliver or Drive & Collect service. Customers outside of the Auckland region and other can still safely get what you need by shopping with us in-store or online. We continue to follow government advice, and thank our amazing team for all their hard work helping our customers.

Plan Ahead Plan ahead - Research online & make a list
Shop Smart Shop Smart - Download our product finder app to minimise time spent in store. Avoid shopping in groups
Physical Distancing Physical Distancing - Maintain 2m between yourself & others
Cashless Payment Cashless Payment - Use cashless payment to minimise contact
Shop online Covid 19 Update
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Price Policy

price policy

Our lowest prices policy applies to any lower price on an item that is in-stock and available for delivery or collection on the same day from a competitor’s online or physical store in New Zealand. It applies where our competitor’s price (including GST and delivery charges), is lower than our price.

We recognise that despite everything we do to provide our products at the lowest prices we can’t always be the lowest at every instant on everything. So, if you find a competitor's lower price (including GST and delivery charges) on the same in-stock item that’s available for same-day delivery or collection, we'll beat it by 15%. Don't forget this excludes trade quotes, stock liquidations and commercial quantities.

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