Greatest Games Invented. Our outdoor lawn games are trending in family resorts, restaurants with outdoor spaces, and in backyards. These games provide fun family bonding time and keep the kids occupied during play dates. It doesn’t matter how old you are, if you have space, fill it with an outdoor game or two.

Our giant yard games will be a perfect addition to your next party or BBQ you have in your backyard.

Bunnings' lowest prices policy and price guarantee does not apply to products sold directly by Bunnings' Trusted Sellers.

1. Order Processing and Dispatch

Jenjo Games dispatches orders within one business day, Monday to Friday, excluding Victorian public holidays.

Dispatch refers to the time taken to prepare and hand over your order to the selected courier. Delivery timeframes begin after dispatch and vary depending on the delivery location and product.

2. Delivery Coverage and Shipping Costs

We deliver throughout New Zealand, subject to the availability of delivery services to the destination address.

Shipping costs vary by delivery zone and will be displayed during the ordering process.

3. Estimated Delivery Timeframes

Orders are dispatched within one business day, Monday to Friday, excluding Victorian public holidays.

Delivery timeframes vary depending on the product and delivery location. Please refer to the estimated delivery information provided during the ordering process, where available.

Delivery will be arranged within the agreed timeframe or, if no timeframe has been agreed, within a reasonable time, in accordance with applicable New Zealand consumer law.

4. Courier Services and Delivery Addresses

We use the following courier services, depending on the order and delivery requirements:

Australia Post
DHL
FedEx
TNT Australia
Toll

Our courier drivers cannot deliver to PO Boxes. Please provide a suitable physical delivery address, such as your residential address or workplace, where deliveries can be accepted.

The courier service used for your order will depend on the applicable delivery arrangements.

5. Authority to Leave

Orders are booked with Authority to Leave (ATL) for eligible deliveries, allowing the courier to leave the parcel at a suitable location without obtaining a signature.

Please ensure that your delivery address is accurate and that the delivery location is suitable for receiving parcels.

Authority to Leave does not remove our responsibility to address delivery issues in accordance with applicable New Zealand consumer law. If your order is missing or has not arrived, please contact us through the Contact Seller function on Bunnings Marketplace so we can investigate.

6. Packaging

We dispatch products in their original cartons, which display the Jenjo Games logo and the product name or image.

7. Tracking and Delivery Issues

If you experience any issues with transit or tracking, please contact us through the Contact Seller function on Bunnings Marketplace as soon as possible.

We will investigate the issue with the relevant courier where necessary and provide an update on the outcome and appropriate next steps.

If your order is delayed, damaged, lost, or missing, please contact us through the Contact Seller function so we can review the situation and assist with resolving the issue.

Where a delivery does not arrive within the agreed timeframe or a reasonable time, or goods arrive damaged or fail to meet applicable consumer guarantees, we will address the issue in accordance with the Consumer Guarantees Act 1993 and other applicable New Zealand consumer laws. Depending on the circumstances, you may be entitled to an appropriate remedy, including a replacement or refund.

Nothing in this policy excludes or limits your statutory rights under New Zealand consumer law.

8. Customer Support

For assistance with order dispatch, tracking, delivery delays, damaged parcels, or missing orders, please use the Contact Seller function on Bunnings Marketplace. This enables us to review your order details and assist with resolving the issue.

For any returns or enquiries please contact us via the contact seller link in your Bunnings order confirmation email.

Jenjoes will refund any purchase in full if a refund request is received by us before your order has been shipped. In the event that your order has already been shipped at the time we receive your refund request, part-refund is available provided that you return the item to our warehouse and the item we receive has not been used or damaged. Your refund will be the purchase price of the returned item less the cost we incurred in delivering your order to you.

Return Policy:

Items purchased from us are warranted for 30 days from the date of purchase against manufacturing defects or damage caused during delivery. As normal Jenjo and other play involves impact between the pieces, minor dents or wear and tear can be expected from normal use. These should not affect the ongoing playability of your Jenjo and other game set. Normal wear and tear or damage caused by misuse is not covered by this policy. During the warranty period, Jenjoes will replace any pieces of your game set that are deemed by us to have manufacturing defects or to have been delivered in unacceptable condition due to transit damage. In this case, Jenjoes will cover the costs of replacing your defective or damaged pieces including delivery charges