COVID-19 Update to Customers

We are so pleased to welcome customers back into our stores. Hygiene measures and increased store cleanliness will continue to ensure the good health of our team and customers. Sausage sizzles, family events and children’s activities have now resumed with customers also able to enjoy our in-store cafes and playgrounds. Online shopping for delivery and our contactless Drive and Collect option will continue to be available.

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Privacy Commitment

Bunnings Group Limited - Privacy Commitment

Bunnings Group Limited and Bunnings Limited (Bunnings) are committed to protecting your privacy and personal information.


Privacy Policy

Our privacy policy details how we comply with our obligations under Australian and New Zealand privacy legislation.  This policy covers all of our dealings with our customers and the public, apart from our dealings as a credit provider. 


Key privacy commitments

Our key commitments are:

  • Collection

Bunnings will usually collect personal information about you directly from you when you interact with us, including when you visit one of our stores or use our website, but we may also collect personal information from other sources.

  • Use and disclosure

Bunnings will use and disclose your personal information in connection with carrying on our business.  For example, Bunnings may use and disclose your personal information to deliver our products and services to you and to promote and advertise our products and services.

  • Protection

Bunnings has implemented security measures to reasonably protect your personal information.  For example, personal information held electronically is held on secured servers in controlled facilities.

Credit Reporting Privacy Policy

Bunnings also has a credit reporting policy that sets out our commitments to protect the personal information of our customers that we may provide credit to or consider providing credit to.  That policy is available here


Contact our Privacy Officer

If you wish to view or correct your personal information that Bunnings holds, or if you have any questions, comments or complaints in relation to Bunnings’ privacy policy or credit reporting privacy policy, please contact the Bunnings Privacy Officer at:

16- 18 Cato St
Hawthorn East, Vic 3123


Our Privacy Policy is available here.

Privacy Policy
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