Contact Us

We are always looking at ways to make Bunnings a better place to shop for all your home improvement projects and we'd love to hear your thoughts on how we are going and any ideas you have for improving our service.

We know that we are not always perfect and if we've done something wrong we'd love to hear from you so that we can fix it.

If you prefer to speak to a team member in person, you are welcome to contact your nearest store, Bunnings Store Support or fill out the form below.

To help us get your answer more quickly, please select below what your query is related to.

What is your feedback/query related to?

Frequently Asked Questions

How can I follow up on feedback I've already given?

If you would like to follow up on the progress of your feedback, please contact the store you selected and they will be able to assist you.
How can I leave feedback in-store?

Our 'Have Your Say' Cards are available in store for you to leave your immediate feedback about your Bunnings store experience.

Contact Your Local Store

For any queries related to your local Bunnings, please contact your nearest store.

National Support Centre

Central Business Park, Building 1, Level 3,

660 Great South Road, Ellerslie, Auckland 1051

PO Box 14436, Panmure, Auckland 1741

Phone: 09 978 2200

Trade Accounts

We have a range of trade accounts available to suit your needs.

Trolley Collection

To report an abandoned trolley please call 0800 427 39 273

Privacy Policy

Bunnings collects the information on this form to collate Customer feedback. We may call you to discuss your feedback. For further information please see our privacy policy.