COVID-19 Update to Customers

All of our stores in New Zealand are open and continue to have a comprehensive range of measures in place to keep team members and customers safe.

Plan Ahead Plan ahead - Research online & make a list
Shop Smart Shop Smart - Download our product finder app to minimise time spent in store. Avoid shopping in groups
Physical Distancing Physical Distancing - Maintain 2m between yourself & others
Cashless Payment Cashless Payment - Use cashless payment to minimise contact
Shop online Covid 19 Update

A message to our customers

Our stores are now open to customers.


To ensure both your safety and the safety of our team, we continue to have a range of measures in place in-store including:

• Increased cleaning particularly for counters, trolleys and baskets throughout the day and a deep clean of each store using disinfectants daily

• Encouraging contactless payment where possible

• Continued suspension of family events and children’s activities

• Increased cleaning of our café’s and playgrounds including a deep clean daily

• Hand sanitiser stations for customers and team members

• Contact tracing with QR codes available for customers to scan if they wish to do so 

We will also continue to offer contactless ways of shopping, including delivery and Drive & Collect.

We look forward to seeing you in-store and hope you enjoy browsing our website for your next D.I.Y project.

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